A hotel chain wants to analyze thousands of customer reviews to automatically determine if the overall customer sentiment is positive, negative, or neutral. Which Azure AI service should they use?

Direct Answer (Verified)Reviewed by Sunny (Senior Cloud Engineer)

Correct Answer: Azure AI Language

Azure AI Language includes Natural Language Processing (NLP) capabilities such as Sentiment Analysis. This feature evaluates text and returns sentiment scores and labels (positive,...

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Real Exam ScenarioNatural Language Processing

A hotel chain wants to analyze thousands of customer reviews to automatically determine if the overall customer sentiment is positive, negative, or neutral. Which Azure AI service should they use?

โœ“ Correct Answer & ExplanationNatural Language Processing

Correct Answer

Azure AI Language

Why This Answer Is Correct

Azure AI Language includes Natural Language Processing (NLP) capabilities such as Sentiment Analysis. This feature evaluates text and returns sentiment scores and labels (positive, neutral, or negative) for both the overall document and individual sentences.

๐Ÿ“š What This Question Tests

This question evaluates your knowledge of Natural Language Processing โ€” a core concept tested in Microsoft Certified: Azure AI Fundamentals (AI-900). Understanding Natural Language Processing is essential for designing scalable, secure, and cost-effective cloud architectures. Mastery of this topic will help you answer scenario-based questions confidently on exam day.